We try our best to accurately represent our items but due to monitor variations and pictures not always looking the same as real life, we can't guarantee all items will be identical to the picture. If you are unhappy with a product from us please contact me and we will do our best to resolve the issue.
For handmade items.
No two items are exactly alike. Some important things to note:
*Our fiber items are priced based on the fibers used. Please check micron levels when applicable for the softness of the item. Some will be courser than others.
*Wool products can contain VM such as pieces of grass, hay, etc. The luxury items tend to have much less than the lower cost fibers.
*Hand Dyed items can have the color run/bleed, and please expect it during the first wash cycle.
*Wool products require special care and can felt if not handled properly.